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ios15 update on ipad

After updating to ios15 the iPad no longer connects to the internet. Connects to the router fine. Any idea on how to resolve?

Posted on Sep 22, 2021 5:41 AM

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Posted on Sep 22, 2021 6:14 AM

If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP - and may need to be temporarily disabled.


DHCP is often used to obtain an IP Address from your WiFi Router. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.



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Question marked as Top-ranking reply

Sep 22, 2021 6:14 AM in response to Big-bri

If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP - and may need to be temporarily disabled.


DHCP is often used to obtain an IP Address from your WiFi Router. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.



Sep 22, 2021 6:05 AM in response to Big-bri

Many reports here of iPads that will not connect to the Internet after the iPadOS 15 upgrade, no matter what is tried.

Possibly a bug.

Not sure how Apple is going to fix this IF no one can connect to a WiFi network, to download and install an update.

The ONLY options, IF a fix/update is released, is either making an appointment andgoing to an actual Apple store or doing the fix/upadate using a full computer with your iPad connected and using Apple iTunes application to do the update.


If you do not own a full computer, you may need to seek out a family member or friend with a full computer to help you out or call and go to an Apple Store location.

Sep 22, 2021 6:14 AM in response to Big-bri

After any iOS/iPadOS upgrade/update, you should ALWAYS perform a simple hard reset of your Apple mobile device.


For older iPad models with a Home button, do a simple hard reset of your iPad by holding down both the Home and sleep/wake/power button simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.


OR


For much newer, larger screen iPad models, without a Home button, try the new simple hard reset procedure for the new 2018/2020/2021 iPad Pros and the 2020 iPad Air 4 models.


1. Press and release the volume up button.


2. Then immediately press and release the volume down button.


3. Then, press and hold the single sleep/wake/power button You will see the Slide to Power off button, but keep on holding down the power button until you see the Apple logo, then let it go.


Once you have performed all the steps, wait for a few seconds and your 2018 iPad Pro will boot up completely to the iPad Pro’s Lock screen.


Then, do a simple reset of the Home wireless/WiFi network MODEM/router box by unplugging from power for 15-20 seconds, or so.

Then re-plug into power and let the MODEM/router box simply re-cycle itself.



Best of Luck to You!

ios15 update on ipad

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