No notification when receiving an email.

Hello,


Since updated to iOS 15 I there is no notification sound when I receive an email.

I searched in the settings but the issue remains.

Any help would be more than welcome.


Thank you

iPhone 11 Pro Max, iOS 15

Posted on Sep 22, 2021 5:57 AM

Reply
5 replies

Sep 23, 2021 11:29 AM in response to PanagiotisTzamouranis

Hello PanagiotisTzamouranis,


We understand that you're running into trouble with notification sounds not coming through with new emails. Were you able to confirm the Mail notifications are set up properly, per these steps? Use notifications on your iPhone, iPad, and iPod touch


Also, under the header "Manage notifications", it shows how to mute notifications. So be sure Mail is not muted as well.


Thanks!

Nov 3, 2021 10:21 AM in response to PanagiotisTzamouranis

Following the ios15 update both people in our house found that the notification for incoming emails was switched off on both our iPads and iPhones. This would seem to be the result of the recent update as we have not made any change to our notifications ourselves and prior to the update notifications were working perfectly.

We hope this might be helpful to others.

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No notification when receiving an email.

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