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User profile for user: MiguelP73
MiguelP73 Author
User level: Level 1
4 points

Am I allowed to have more than one apple ID using the same mobile number?

I am trying to set up an Apple ID on my work Mac, but when I get to the step to enter a phone number to verify my identity I'm receiving a message "your account cannot be created at this time". I'm imagining that it's due to my number being associated with another Apple ID? And if that is true, how can I get around this? I work remotely and only have 1 phone number to use (tried both text and phone call).

iMac Line (2012 and Later)

Posted on Sep 22, 2021 7:19 AM

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User profile for user: Limnos
Limnos
User level: Level 10
418,351 points

Posted on Sep 22, 2021 7:55 AM

From posts I have seen there may be a limit on the number of times you can use a phone number as a trusted number with two factor authentication, but I think you would then get a specific message about that. For a generic "at this time" message I would call Apple and ask what they mean in this case. It could even be a server issue at Apple's end.


Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


If you see a Could Not Create Apple ID or Could Not Set Up iCloud message - Apple Support

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User profile for user: Limnos
Limnos
User level: Level 10
418,351 points

Sep 22, 2021 7:55 AM in response to MiguelP73

From posts I have seen there may be a limit on the number of times you can use a phone number as a trusted number with two factor authentication, but I think you would then get a specific message about that. For a generic "at this time" message I would call Apple and ask what they mean in this case. It could even be a server issue at Apple's end.


Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


If you see a Could Not Create Apple ID or Could Not Set Up iCloud message - Apple Support

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Am I allowed to have more than one apple ID using the same mobile number?

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