Hi Team,
I am facing issue in resetting security questions/answers so referred this article "https://support.apple.com/en-gb/HT201485" but despite of doing this I ending up with the same error
getting below error
"We don’t have sufficient information to reset your security questions"
Kindly help in this regard.
Thank you
Contact Apple ID Support for assistance. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support. -
Contact Apple for help with Apple ID account security - Apple Support. * (Link doesn’t always load)
Get Support - Work through the screens to get a chat option. You may have to pick a slightly different problem.
Apple Support schedule phone call. -
If necessary, try Twitter
https://twitter.com/AppleSupport. -
From the Apple Support article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Security and your Apple ID - Apple Support. *
Based on multiple posts I have read, they will not help you recover the answers to your security questions.
Contact Apple ID Support for assistance. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support. -
Contact Apple for help with Apple ID account security - Apple Support. * (Link doesn’t always load)
Get Support - Work through the screens to get a chat option. You may have to pick a slightly different problem.
Apple Support schedule phone call. -
If necessary, try Twitter
https://twitter.com/AppleSupport. -
From the Apple Support article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Security and your Apple ID - Apple Support. *
Based on multiple posts I have read, they will not help you recover the answers to your security questions.
We don’t have sufficient information to reset your security questions
