my mac wont turn on

123RKB123 wrote:

My Mac will not turn on, but in order to get help, Apple asks me for the serial number. how can i get the serial number if the computer wont turn on???

If your Mac doesn't turn on

https://support.apple.com/en-us/HT204267

It is written on the bottom case of all notebook computers.

or

you can see it here: https://support.apple.com/my-support if you click in one or two

Hello. If you cannot turn your Mac on, you should be able to get the serial number from the bottom of your MacBook, the box it came in, or your receipt or invoice.

If you cannot find your serial number this way, you can sign in to your Apple ID here and view your Mac's model number and serial online.