I don't remember my password on my new iPad Pro. If has facial recognition. I've tried to reset the iPad as instructed by plugging it into my computer. I get the error code of 4013. I understand that this means I don't have the most updated OS on my Mac. It is currently running with OS X Yosemite. There are no more upgrades available on my Mac. What can I do?
iPad Pro, iPadOS 14
Hello. Your best bet here is to borrow a friend or family member's computer (assuming they have a computer running a new version of iTunes or a later version of macOS) or to take this iPad into your local Apple Store or Authorized Retailer for assistance.
Hello. Your best bet here is to borrow a friend or family member's computer (assuming they have a computer running a new version of iTunes or a later version of macOS) or to take this iPad into your local Apple Store or Authorized Retailer for assistance.
Ok thank you! That saves me from trying to push this old Mac into an operating system that it can’t handle.
Need to reset my iPad Pro
