why have you stopped my microsoft softwares word, excel, etc..?
After latest update on my Laptop, all my microsoft softwares have stopped working. Why is that?
MacBook Pro 13″, macOS 11.6
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After latest update on my Laptop, all my microsoft softwares have stopped working. Why is that?
MacBook Pro 13″, macOS 11.6
shadman176 Said:
"After latest update on my Laptop, all my microsoft softwares have stopped working. Why is that?"
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Contact Microsoft for a New Key:
What was on there previously? Starting with macOS Catalina, 64-bit, is all that is allowed to be installed for application versions. So, if you had 32-bit version installed, then you need to 64-bit version. You'd uninstall it (using Microsoft's uninstallater), and then reinstall it. Contact Microsoft for a 64-bit key.
Start Here: Microsoft Contact Us Virtual Agent - Microsoft Support. Perform a chat session with Microsoft using a computer, as it would be more user-friendly doing so.
Have you recently upgraded your mac to a new OS.
Before you do that you are meant to check if any third party apps
you use will still be compatible with the new OS.
macOS Catalina 10.15 and macOS Big Sur 11.6 do not run 32bit apps
this has been well publicised.
shadman176 wrote:
After latest update on my Laptop, all my microsoft softwares have stopped working. Why is that?
You will need Microsoft Office 2016 (now deprecated), Office 2019 (current), Office 2021 (upcoming), or an Office 365 subscription, or you will want to migrate to LibreOffice (free), or can migrate to Apple iWork Pages, Numbers, and Keynote (free) and which can read and write many Office documents.
If you have Microsoft Office 2019 or Office 365 installed, and it’s not working, contact Microsoft Support for assistance.
If you have been preserving an Office 2011 or earlier install, that software has become incompatible with more recent macOS releases including Catalina, Big Sur, and Monterey. That older Office software does still work on older macOS releases, Mojave and earlier. But these older apps do not work with current versions, as Apple has finished most of fifteen years’ work to retire these older and problematic interfaces.
Microsoft Office documents are still present and available, and can be imported into newer Office versions, and into LibreOffice, and often into the iWork apps Pages, Numbers, and Keynote.
ayoriver wrote:
High Sierra also doesn't any more I would like to know why
Microsoft ceased support for older macOS releases.
They are supporting the three most recent macOS versions.
Why the three most recent? Usually because supporting the older software on older older versions cost the vendors more, and for a diminishing number of users.
If your Mac can be upgraded, upgrade it.
If your Mac cannot be upgraded, LibreOffice can help you get a few more years.
If you’re not sure if your Mac can be upgraded, post both the Mac model and the Mac model year. The model and model year together determine the available macOS upgrades. With both model and year, somebody here can determine which macOS upgrades are available, if any. (The macOS upgrades are free.)
shadman176 wrote:
There is a stop sign on each items of W, P, X, ETC
You have Office 2011 or earlier, you need Office 2016 or later.
You will need Microsoft Office 2016 (now deprecated), Office 2019 (current), Office 2021 (upcoming), or an Office 365 subscription, or you will want to migrate to LibreOffice (free), or can migrate to Apple iWork Pages, Numbers, and Keynote (free) and which can read and write many Office documents.
If you have Microsoft Office 2019 or Office 365 installed, and it’s not working, contact Microsoft Support for assistance.
If you have been preserving an Office 2011 or earlier install, that software has become incompatible with more recent macOS releases including Catalina, Big Sur, and Monterey. That older Office software does still work on older macOS releases, Mojave and earlier. But these older apps do not work with current versions, as Apple has finished most of fifteen years’ work to retire these older and problematic interfaces.
Microsoft Office documents are still present and available, and can be imported into newer Office versions, and into LibreOffice, and often into the iWork apps Pages, Numbers, and Keynote.
Can you specify how they are not working? Do they refuse to open? Do they crash after a few minutes? Are key features missing? Please clarify.
Use the support that Microsoft and other community members have given you in this conversation, plus this...
32-bit app compatibility with macOS High Sierra 10.13.4 and later
Look into the Free LibreOffice, it handles MS Office files like Word & Excel, & Page Layout…
High Sierra also doesn't any more I would like to know why
There is a stop sign on each items of W, P, X, ETC
why have you stopped my microsoft softwares word, excel, etc..?