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Whilst holding my iPhone XR in my hand with the pinky finger under the charging point, I got a small shock in the finger. It hurt quite a lot and it makes me worried, is there something wrong with my phone? Is it safe to use? Thanks for any advice.
iPhone XR, iOS 15
Hello LcasGregersen,
Thank you for participating in the Apple Support Communities.
We want to make sure you reach the right team for help with your device. We recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support.
Cheers!
Hello LcasGregersen,
Thank you for participating in the Apple Support Communities.
We want to make sure you reach the right team for help with your device. We recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support.
Cheers!
Hello,
Hmm, hard to say. It doesn't sound too serious. However, you should probably have it checked. See this (you may have to change the country code in the upper right):
Good luck.
Electric shock from charging port on iPhone XR
