User profile for user: mickibmac
mickibmac Author
User level: Level 1
5 points

Unrequested iCloud upgrade billing

I just received an email which I suspect is spam. The sender is info@geek-squadservices39.co


It's a billing for upgrading my iCloud account (now at minimum and free) to 15T storage. I'm retired and certainly don't need 15T of storage.


How do I determine if this is spam, or if I've been hacked and might really get charged $1495.90 a month?


And, what, if anything, should I do about this?


I didn't see a topic that I was sure was correct for this post, nor am I sure it's about my iphone SE as I got the email on my computer. I chose those responses because they were the closest.


TIA

Michele

iPhone SE

Posted on Sep 22, 2021 8:42 PM

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User profile for user: barberlives123
barberlives123
User level: Community Specialist

Posted on Sep 24, 2021 6:12 AM

Hello Michele,


Thanks for reaching out through the Apple Support Communities about that suspicious email.


That does sound like an unsolicited, spam email, as Apple does not offer a 15TB storage option for iCloud: iCloud+ plans and pricing


For reference, this article has more details on how to both identify and report those types of communications: Recognize and avoid phishing messages, phony support calls, and other scams


Hopefully that addresses your concern.


Take care.

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User profile for user: barberlives123
barberlives123
User level: Community Specialist

Sep 24, 2021 6:12 AM in response to mickibmac

Hello Michele,


Thanks for reaching out through the Apple Support Communities about that suspicious email.


That does sound like an unsolicited, spam email, as Apple does not offer a 15TB storage option for iCloud: iCloud+ plans and pricing


For reference, this article has more details on how to both identify and report those types of communications: Recognize and avoid phishing messages, phony support calls, and other scams


Hopefully that addresses your concern.


Take care.

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Unrequested iCloud upgrade billing

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