You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Error: The document "GOPRO779.mov" could not be opened - Quicktime Player

Hello,


I'm having issues with opening my Go Pro videos from my Go Pro Hero+ LCD that are listed under the reference_movies folder. Every time I try to attempt to play those videos, I keep getting the following error:


The Document "GOPRO_MovieName" Could not be opened. The File isn't compatible with QuickTime Player.


The file is a .mov type of file. I'm currently on a 2013 iMac running Catalina version 10.15.7. My Go Pro Model where the video was taken is GO PRO HERO+ LCD.


Thanks for the help!



iMac 21.5″, macOS 10.15

Posted on Sep 22, 2021 9:03 PM

Reply

Similar questions

2 replies

Error: The document "GOPRO779.mov" could not be opened - Quicktime Player

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.