What to do if it just says loading, and not actually downloading the app

How to get an app to download after deleted. It just keeps saying loading


iPad Air 3, iPadOS 14

Posted on Sep 23, 2021 9:51 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 23, 2021 9:56 AM

Restart the iPad, and try again.


Check your payment method.


If there’s a white grid-like app icon showing somewhere, delete it (or try to delete it) and try again.


There’s a picture of that busted-app icon here: white grid app icon - Apple Community


And what Apple suggests here: If you can’t download or update apps on your iPhone or iPad - Apple Support

1 reply
Question marked as Top-ranking reply

Sep 23, 2021 9:56 AM in response to Angrymama2021

Restart the iPad, and try again.


Check your payment method.


If there’s a white grid-like app icon showing somewhere, delete it (or try to delete it) and try again.


There’s a picture of that busted-app icon here: white grid app icon - Apple Community


And what Apple suggests here: If you can’t download or update apps on your iPhone or iPad - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

What to do if it just says loading, and not actually downloading the app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.