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iCloud backup could not be completed for new iPhone 13

I just bought the iPhone 13 pro and following the steps to do the iCloud transfer and it’s telling me “ The last backup could not be completed”. My wifi connection is fine so not sure what’s the issue.

Posted on Sep 23, 2021 9:47 AM

Reply
1 reply

Sep 24, 2021 12:25 PM in response to bigxshowx

Hello bigxshowx,


From what you've shared it sounds like you're unable to transfer data from an old device to your new iPhone. We'd like to share a resource that can help. Get started with the alternate options and troubleshooting steps found here: Transfer data from your previous iOS or iPadOS device to your new iPhone, iPad, or iPod touch


If you continue experiencing issues specific to backing up via iCloud continue here: If you can't back up to iCloud


Regards.

iCloud backup could not be completed for new iPhone 13

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