Acees online to banking and credit card provider

Question

Acees online to banking and credit card provider

I tried to log in online using my imac to my bank and my credit card provider to pay the latter. I got an error type message from my bank and the the cc provider went round in circles.

I rang my bank [Lloyds] and the lady instantly said that Apple keep changing the security protocols and that is why I was shut out. She advised using my phone and I instantly got through.

I rang Apple Support [Albania] and after 40 fruitless minutes on the phone she told me to go to my Apple shop.

Anybody else got this problem or more importantly got a solution please?

iMac 21.5″, macOS 10.15

Posted on Sep 23, 2021 10:21 AM

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Answer 1

Old Toad

Level 10

215,736 points

Sep 23, 2021 11:02 AM in response to secretbaldeagle

Until Apple fixes the problem you might try using Firefox as your browser when accessing your bank and credit card sites.

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Answer 2

Sep 24, 2021 12:56 AM in response to Old Toad

I changed my browser to Chrome and everything works fine! Thanks for the advice guys

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Answer 3

KiltedTim

Level 10

225,972 points

Sep 23, 2021 10:23 AM in response to secretbaldeagle

Nope. Nothing of the sort.

Sounds to me like whoever told you that doesn't know what they're talking about.

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Answer 4

rkaufmann87

Level 10

148,494 points

Sep 23, 2021 10:24 AM in response to secretbaldeagle

Please navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.

When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again.

For instructions on how to download your EtreCheck report and attach it to your reply to this message please click https://discussions.apple.com/docs/DOC-250000211

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Acees online to banking and credit card provider

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