iPod 2nd gen problems

Hello there Chucktr150,

We see you're looking for some assistance with a 2nd generation iPod, so let's check a few things.

As you're seeing that the iPod doesn't appear at times, let's work through the following resource to see if that helps:

If your computer doesn't recognize your iPhone, iPad, or iPod

If that isn't helpful with what you're seeing, let's check to make sure that iTunes is updated to the latest version. In addition to that, you may need to use Finder if you're using a Mac with macOS Catalina or newer so be sure to check Finder if that's what you're using. For help with either of these, take a look at the following resources and be sure to test a different cable to rule that out.

Update to the latest version of iTunes

Use the Finder to sync your iPhone, iPad, or iPod with your computer

We hope this is able to help.

Have a great day!

Dear Brandon,

I am currently experiencing the same thing. I did go and use another FireWire but the problem persists. It did do a sync a couple of months ago with no issues. It works wonderfully to play music and charge. But no new music. Let me know if you find a solution as well.

Cheers

Andre

Thanks, Brandon! Working on it this weekend.