need help with cac card reader
My cac carder will not come on using MacBook pro m1 with big sur
MacBook Pro 13″, macOS 11.5
User profile for user:
kamote0628
User level:
Community Specialist
Hi Kelv28, We appreciate you reaching out to us. We understand that your CAC reader is not detected by your MacBook Pro. We recommend that you check if the issue persists while on safe mode. Below is an article to help guide you through the process.
How to use safe mode on your Mac
Also, we recommend that you check if the issue persists when signed in on a different user account.
The article below can help if you do not have any other user account to test with.
Set up users, guests, and groups on Mac
If either your MacBook Pro or CAC reader are from an institution, we recommend that you reach out to the institution that issued them.
Take care!