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Level 1

8 points

iOS 15 Upgrade and Touch ID will not work

After upgrade from iOS 14.8 to 15.0 Touch ID is not working properly. Fingerprint is not recognized and very difficult to add new fingerprint. I tried several different fingers.

iPhone 7, iOS 15

Posted on Sep 23, 2021 5:03 PM

Best reply

Katana-San

Level 9

65,035 points

Posted on Sep 23, 2021 5:08 PM

Hello ~ Try this …

Force restart iPhone - Apple Support

~Katana-San~

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3 replies

Best reply

Katana-San

Level 9

65,035 points

Sep 23, 2021 5:08 PM in response to llwebb

Hello ~ Try this …

Force restart iPhone - Apple Support

~Katana-San~

llwebb Author

Level 1

8 points

Sep 23, 2021 5:25 PM in response to Katana-San

That fixed the problem. Thanks Katana.

Katana-San

Level 9

65,035 points

Sep 23, 2021 5:49 PM in response to llwebb

Hello again ~ You are welcome…sometimes the simple solution is the best one. I always force restart after an update…first thing. Take care :)

~Katana-San~

iOS 15 Upgrade and Touch ID will not work