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MacBook Pro goes into deep sleep when battery is half full

My MacBook Pro (13", 2017) often goes into deep sleep (safe sleep?) while I'm using it when the battery is anywhere from 40 to 60% (never at exactly the same %).


It shows the red low-battery icon on screen and I can't wake it again without plugging it back in. When it wakes, the battery is still at whatever it was, usually between 40 and 60%.


Other days the battery will last normally without sleeping, so the % being shown is accurate.


Battery health is Normal. Optimized Battery Charging is on. Manage Battery Longevity is also on.


I've reset the SMC and NVRAM/PRAM a few times.


This has happened through numerous system updates, including Catalina through latest version of Big Sur.


I normally keep it plugged in as I work from home, but I will run it off the battery at least once a week.


Any ideas as to why this might be happening?

MacBook Pro

Posted on Sep 23, 2021 4:54 PM

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Question marked as Top-ranking reply

Posted on Sep 24, 2021 6:12 AM

You can try running the Apple Diagnostics to see if any hardware issues are detected. Chances are the battery has a hardware issue that only occurs at a certain charge level which can be hard to detect so the diagnostic may not detect the failure (try to run the diagnostic while the battery charge level is in that potential bad zone. Most likely you will need to have the Battery replaced.


If you have the non-Touchbar model, then see if your laptop may qualify for this free Apple Battery repair program:

https://support.apple.com/13inch-macbookpro-battery-replacement


https://support.apple.com/13-inch-macbook-pro-solid-state-drive-service


FYI, here is the current list of the publicly acknowledged free repair programs for various Apple products (some products may have multiple programs):

https://support.apple.com/service-programs


Similar questions

3 replies
Question marked as Top-ranking reply

Sep 24, 2021 6:12 AM in response to Yonidass

You can try running the Apple Diagnostics to see if any hardware issues are detected. Chances are the battery has a hardware issue that only occurs at a certain charge level which can be hard to detect so the diagnostic may not detect the failure (try to run the diagnostic while the battery charge level is in that potential bad zone. Most likely you will need to have the Battery replaced.


If you have the non-Touchbar model, then see if your laptop may qualify for this free Apple Battery repair program:

https://support.apple.com/13inch-macbookpro-battery-replacement


https://support.apple.com/13-inch-macbook-pro-solid-state-drive-service


FYI, here is the current list of the publicly acknowledged free repair programs for various Apple products (some products may have multiple programs):

https://support.apple.com/service-programs


Sep 25, 2021 10:05 AM in response to Yonidass

Like I said most likely your battery will need to be replaced. The only way I've been able to locate some of these odd battery failures such as you have described is by running a system stress test which can sometimes trigger a battery failure since a stress tests causes the battery to drain as fast as possible. When the charge level hits the level which has the problem you may see the laptop shut off or you may see the charge level drop more significantly if you are monitoring the charge levels during the stress test.


I use the "mprime" app in Torture Test Mode and I use an Apple command line utility in the Terminal app to log the battery charge levels so I can review them later. The following command will log the battery & charging/discharging information to a "battery-log.txt" stored on the Desktop:

pmset  -g  rawlog  |  tee -a  ~/Desktop/battery-log.txt


You need to press the "Return" key at the end of the line to execute the command. To stop logging the battery information you will need to type Control + C in the Terminal app. Each time this command runs it will append to this file if it already exists.


Even this may not be enough to identify the problem or even reproduce it.


MacBook Pro goes into deep sleep when battery is half full

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