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Level 1

4 points

charged for the itunes

Hello, i was charged for the itunes, despite i was not using it.

Could you please explain the situation, i would like to receive money back?

Posted on Sep 24, 2021 12:30 PM

Top-ranking reply

Level 10

732,467 points

Posted on Sep 24, 2021 12:47 PM

Click here for information. If the article doesn't cover it, use the link to contact Apple Support.

To ask for a refund, use this link to contact the iTunes Store staff, or if you got an email receipt, use the 'Report a Problem' link in it.

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