Messenger and Instagram

When I get a message on messenger or Instagram I don’t get the message dot above the app anymore Arthur I updated to iOS 15

Posted on Sep 24, 2021 1:12 PM

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Question marked as Top-ranking reply

Posted on Sep 26, 2021 6:28 AM

Hi there daren hill,


Welcome to Apple Support Communities. We understand you have some third-party apps that you no longer see a notification for when you get a message. We'll include some things to check, but do also have some clarifying questions.


Are you referring to the notification badge or a dot within each app?

Do you notice any notification issues with other apps?


Check your notification settings, if the issue is with the notification badge not within the app:


Change notification settings on iPhone


If the issue is more with a dot to notify you of a message once the app is launched, you may need to check that app. First, make sure you've installed any app updates:


How to manually update apps on your Apple device


You may need to uninstall, then reinstall the apps:


Delete apps on your iPhone, iPad, and iPod touch


Finally, if all those steps still do not resolve the issue, we'd recommend reaching out to the app developer if it is still only the Messenger app for Facebook and Instagram:


How to contact an app developer


Take care.

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4 replies
Question marked as Top-ranking reply

Sep 26, 2021 6:28 AM in response to daren hill

Hi there daren hill,


Welcome to Apple Support Communities. We understand you have some third-party apps that you no longer see a notification for when you get a message. We'll include some things to check, but do also have some clarifying questions.


Are you referring to the notification badge or a dot within each app?

Do you notice any notification issues with other apps?


Check your notification settings, if the issue is with the notification badge not within the app:


Change notification settings on iPhone


If the issue is more with a dot to notify you of a message once the app is launched, you may need to check that app. First, make sure you've installed any app updates:


How to manually update apps on your Apple device


You may need to uninstall, then reinstall the apps:


Delete apps on your iPhone, iPad, and iPod touch


Finally, if all those steps still do not resolve the issue, we'd recommend reaching out to the app developer if it is still only the Messenger app for Facebook and Instagram:


How to contact an app developer


Take care.

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Messenger and Instagram

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