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ezracm Author

Level 1

4 points

my screen is broken and I can touch it, how do I get my phone to trust the computer?

iPhone XR, iOS 14

Posted on Sep 24, 2021 4:42 PM

Best reply

Katana-San

Level 9

63,769 points

Posted on Sep 24, 2021 7:05 PM

Hello ~ Have you been backing up your iPhone regularly? If not you may have a problem. When you connect to computer is it not recognizing the iPhone? Since the screen is broken and you need a repair any way… take it in to Apple and see if they can help you with this as well.

Genius Bar Reservation and Apple Support Options

~Katana-San~

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my screen is broken and I can touch it, how do I get my phone to trust the computer?

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