Message Flash Then Disappear

I see in a message flash in the notification bar but when I open messages to read it, it’s not there!

iPhone 12 Pro Max, iOS 14

Posted on Sep 24, 2021 5:12 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 26, 2021 8:46 AM

Hello there Catie2021,


It looks like you're noticing a notification appear that you've received a message, but not able to locate the message when you check, correct? Let's take a look into what may be occurring here.


Are you aware if you have enough available storage on your iPhone? If you're unsure, let's check that first to make sure that the message isn't appearing due to low space. For help with that, take a look at the following resource:


How to check the storage on your iPhone, iPad, and iPod touch


If this isn't isolated to the storage of your iPhone, are you aware if you use Messages in iCloud? If you do, what other devices are signed in with your Apple ID that uses Messages? Is it possible that the message is being received on a different device, then deleted from that device? If so, this would be why you're not able to see the message on your iPhone. For additional information on using Messages in iCloud, check out the following resource:


Use Messages in iCloud


If you're unsure of what devices you have signed in with your Apple ID, take a look at the different options to check this here:


Check your Apple ID device list to see where you're signed in


We hope this is able to help.


Have a great day!

1 reply
Question marked as Top-ranking reply

Sep 26, 2021 8:46 AM in response to Catie2021

Hello there Catie2021,


It looks like you're noticing a notification appear that you've received a message, but not able to locate the message when you check, correct? Let's take a look into what may be occurring here.


Are you aware if you have enough available storage on your iPhone? If you're unsure, let's check that first to make sure that the message isn't appearing due to low space. For help with that, take a look at the following resource:


How to check the storage on your iPhone, iPad, and iPod touch


If this isn't isolated to the storage of your iPhone, are you aware if you use Messages in iCloud? If you do, what other devices are signed in with your Apple ID that uses Messages? Is it possible that the message is being received on a different device, then deleted from that device? If so, this would be why you're not able to see the message on your iPhone. For additional information on using Messages in iCloud, check out the following resource:


Use Messages in iCloud


If you're unsure of what devices you have signed in with your Apple ID, take a look at the different options to check this here:


Check your Apple ID device list to see where you're signed in


We hope this is able to help.


Have a great day!

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Message Flash Then Disappear

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