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Order stuck in processing

I pre ordered the iphone 13 pro max sierra blut 256go last week (17th) and it's still stuck in processing and when we went yhere today to pick it up none of apple employees or the technicians online could help us. They couldn't even tell us the problem. The payment went through and it is a pick up. Please enlighten me, I am utterly upset about not getting helped by any of apple employees and being turned back home empty handed. The processing should be over since it's been a week since the payment

Posted on Sep 24, 2021 5:32 PM

Top-ranking reply

lobsterghost1

Level 10

152,492 points

Posted on Sep 24, 2021 7:28 PM

No one here can enlighten you. This is a user to user forum. None of us work for Apple so we don't have any information of or access to your order.

You'll have to contact Apple directly for guidance.

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Order stuck in processing

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