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What do I do if my software update request fails?

I keep requesting to download IOS 14.8, but every time I try, it shows an error sign saying that something went wrong. Is there something I can do to fix this?

iPhone 6s, iOS 12

Posted on Sep 24, 2021 9:27 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 24, 2021 9:30 PM

NoahtheLong Said:

"What do I do if my software update request fails?: I keep requesting to download IOS 14.8, but every time I try, it shows an error sign saying that something went wrong. Is there something I can do to fix this?"

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Why the Issue?:

There is an error connecting to Apple's servers.


To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple

1 reply
Question marked as Top-ranking reply

Sep 24, 2021 9:30 PM in response to NoahtheLong

NoahtheLong Said:

"What do I do if my software update request fails?: I keep requesting to download IOS 14.8, but every time I try, it shows an error sign saying that something went wrong. Is there something I can do to fix this?"

-------


Why the Issue?:

There is an error connecting to Apple's servers.


To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple

What do I do if my software update request fails?

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