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Walking steadiness source grayed out

in ios15 i can't use walking steadiness due to no data being available for that app (although all the data is there in the mobility page. I cant set up a data source as all the settings on the Walking steadiness Data source and Access page are greyed out.

iPhone 11 Pro Max, iOS 15

Posted on Sep 25, 2021 1:18 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 26, 2021 10:34 AM

Hello korky50,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with an added source for Health Data. Check out the steps listed here to see if they resolve the issue: Manage Health data on your iPhone, iPod touch, or Apple Watch


We hope this helps.


Cheers!

6 replies
Question marked as Top-ranking reply

Sep 26, 2021 10:34 AM in response to korky50

Hello korky50,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with an added source for Health Data. Check out the steps listed here to see if they resolve the issue: Manage Health data on your iPhone, iPod touch, or Apple Watch


We hope this helps.


Cheers!

Sep 28, 2021 6:17 AM in response to Hutcho73

I contacted apple support who told me that the walking steadiness part of the health app needs to collect about 2 weeks worth of data before it works. They also said that the page to set up data sources is only required to add data from third party apps or non apple devices. Data from the apple watch and iphone should get picked up automatically. I'm waiting to see if this is correct as I only updated to IOS15 late last week. I have the iphone 11 pro max so I would think your model will work the same.

Walking steadiness source grayed out

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