You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Microphone crossed out during audio or video WhatsApp calls

I have the latest iOS (14.8) and latest WhatsApp version on my iPhone 6s.

WhatsApp has clearly access to the microphone (I can for example record and send an audio message).

However when initiating or receiving audio or video WhatsApp calls, the microphone icon on the WhatsApp call is grayed (crossed) out.

This happens also after restarting the iPhone, with WhatsApp being the only started (live) app.

I tried to reinstall completely WhatsApp but that didn’t help either.

I contacted the WhatsApp support but they couldn’t provide any useful hint.

Thanks.

iPhone 6s

Posted on Sep 25, 2021 12:49 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 25, 2021 12:50 AM

Contact the app developer here --> App Support or WhatsApp FAQ  Or Restoring your chat history - WhatsApp FAQ or Contact WhatsApp

2 replies

Microphone crossed out during audio or video WhatsApp calls

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.