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Unable to "Create A New Computer Account" on my new MacBook Pro M1. Account creation failed

MacBook Pro 13″, macOS 11.6

Posted on Sep 25, 2021 2:37 AM

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Question marked as Best reply

Posted on Sep 25, 2021 7:09 AM

Jingz21 wrote:

Unable to "Create A New Computer Account" on my new MacBook Pro M1. Account creation failed



Brand new out of the box , or an old issue, do have other accounts already set up—painting a bigger picture would help understand your issue...(?)



Did you use the Setup Assistant on first boot of a brand new machine...?


The most trouble free way to move to a new machine, is using the Setup Assistant on the initial boot of a brand new machine— you have one shot here. https://support.apple.com/en-us/HT205749


If that opportunity has past, the second best way is use the Migration Assistant.

How to move your content to a new Mac https://support.apple.com/en-us/HT204350



Call Customer Support (800) MY–APPLE (800–692–7753)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232



If you have a bigger issue here—there maybe something included within this Help Topic:

If you get a personalization error when reinstalling macOS on your Mac with Apple M1 chip


1 reply
Question marked as Best reply

Sep 25, 2021 7:09 AM in response to Jingz21

Jingz21 wrote:

Unable to "Create A New Computer Account" on my new MacBook Pro M1. Account creation failed



Brand new out of the box , or an old issue, do have other accounts already set up—painting a bigger picture would help understand your issue...(?)



Did you use the Setup Assistant on first boot of a brand new machine...?


The most trouble free way to move to a new machine, is using the Setup Assistant on the initial boot of a brand new machine— you have one shot here. https://support.apple.com/en-us/HT205749


If that opportunity has past, the second best way is use the Migration Assistant.

How to move your content to a new Mac https://support.apple.com/en-us/HT204350



Call Customer Support (800) MY–APPLE (800–692–7753)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232



If you have a bigger issue here—there maybe something included within this Help Topic:

If you get a personalization error when reinstalling macOS on your Mac with Apple M1 chip


Unable to "Create A New Computer Account" on my new MacBook Pro M1. Account creation failed

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