Update not working

Hey Annette hernandez,

It appears that you deleted content off your iPhone so that you could do an iOS update, but still unable to update. Check out the following article to see if that may help: If your iPhone, iPad or iPod touch won’t update - Apple Support

Let us know how that goes.

Take care.

Annette hernandez,

We want to make sure we understand what's going on. Did you delete the iOS update from storage, download it again, and then was able to install it successfully? If you weren't able to install it, you may need to use a computer to update.

Best wishes.