You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I was scrolling through tiktok and suddenly my iphone 11 shut off. It was heated so I gave it couple hours to cool off. I did the up, down, and side buttons method and nothing turned on. So, I connected it to the charger, nothing popped up. I switched to a new charger and there was still nothing. Not even the charging logo. Instead, it got hot when connected to a charger.
iPhone 11
emae265 wrote:
I was scrolling through tiktok and suddenly my iphone 11 shut off. It was heated so I gave it couple hours to cool off. I did the up, down, and side buttons method and nothing turned on. So, I connected it to the charger, nothing popped up. I switched to a new charger and there was still nothing. Not even the charging logo. Instead, it got hot when connected to a charger.
Connect to you mac—Keep holding the buttons until you see the recovery mode screen.
If your iPhone won't turn on or is frozen
emae265 wrote:
I was scrolling through tiktok and suddenly my iphone 11 shut off. It was heated so I gave it couple hours to cool off. I did the up, down, and side buttons method and nothing turned on. So, I connected it to the charger, nothing popped up. I switched to a new charger and there was still nothing. Not even the charging logo. Instead, it got hot when connected to a charger.
Connect to you mac—Keep holding the buttons until you see the recovery mode screen.
If your iPhone won't turn on or is frozen
My phone won't turn on. What's wrong with it?
