HomePod not playing music after iOS 15 update

carey126 wrote:

It's the HomePod, when the AppleTV is turned off/sleeping

Hmm, I know I disabled the default speaker option when it was first available with my ATV 4 HD and OG HomePods because I didn't like the way that any use of the HomePods woke up the Apple TV. Use Feedback - HomePod - Apple to share your thoughts with Apple.

tt2

I also have the same problem, since I updated my new Apple TV 4K, both Homepods and my iPhone X to 15.0.

I tried everything (resetting both HomePods, rebuilding my home network, restarting everything etc.), but nothing helps for long.

If I disconnect my HomePod stereo pair from the new Apple TV 4K, I can connect to AppleMusic again via "Hey Siri, play...".

However, when I then reconnect my new Apple TV 4K, it works for a few hours before the HomePods can no longer connect to AppleMusic.

Maybe helpful: If I turn my AppleTV on and open AppleMusic on my AppleTV the AppleMusic App needs around 5 sec to load. When I then turn my AppleTV off and call my HomePods with "Hey Siri, play... ", they can again connect to AppleMusic for a few hours.

I’ve been fighting this since 15 dropped. Was driving me crazy!

just turned off “advanced security” on my Xfinity cable modem / Wi-Fi, then turned off the power strip for the ATV and HomePod, then back on.

it started working immediately!

if you have Xfinity, test by disabling advanced security. You can do this in the Xfinity app under overview->account->privacy center.

Yea I have the exact same issue. There seems to be a bug that continues to reoccur. Both my stereo pairs of Mini and OG HomePods are having issues since the 15 update especially with voice commands related to Apple Music. OG HomePods are suffering the most from whatever bug this is.

If on Xfinity internet, turn off Private Relay in IOS 15. After turning Private Relay off, ungroup HomePods, reboot your router, HomePods, and AppleTV. Then Stereo Pair your HomePods again. On AppleTV set your audio output to the HomePod stereo pair. That seemed to work for me.

I spoke to Apple about this a few months ago, and at the time the response was basically you can choose one or the other: using the HomePod as default speakers OR using it to play Apple Music with the TV off. I have the same issue, but Apple Music works for me if the Apple TV 4K is on (which means the TV is on). Obviously I don't want to turn on the TV just to listen to music, so I've disabled the HomePod as default speakers and just use the crappy TV speakers most of the time. When I'm watching something that demands good sound, I switch to the HomePods (stereo pair) manually. It's not a great situation obviously. I hope this IS something that Apple intends to fix...

Is the Apple TV + Music App the device that won’t connect to Apple Music?

Is the Apple TV signed into Apple Music with the same Apple ID you would normally use on your HomePod?

tt2

I'm having the exact same problem in Japan.

As a temporary fix, I set the HomePod as the default output only when using Apple TV, and usually use it by itself.

Please fix this immediately, Apple...

Yes, i have the same issue in Vietnam. Apple please help to fix this. Thanks

Same problem here. Frustrating.