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User profile for user: rsbetc
rsbetc Author
User level: Level 1
27 points

‘Unlock with Apple Watch’ not working with iPhone 13

‘Unlock with Apple Watch’ not working with iPhone 13. It was working fine with iPhone 12. When I try to enable the option, I get an error saying ‘Unable to communicate with Apple Watch’. (Screenshot attached).


it appears several people are experiencing this issue https://appleinsider.com/articles/21/09/24/unlock-with-apple-watch-isnt-working-for-some-iphone-13-owners.


Got on a couple of calls with Apple Support and tried these troubleshooting steps but nothing worked:


  • unpaired and paired Watch again
  • reset Watch to factory settings and paired again
  • reset iPhone 13 to factory settings, restored from backup and paired again with watch
  • updated iPhone to iOS 15 (it was already on that version but somehow still showed an update was available).



Posted on Sep 25, 2021 9:32 PM

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User profile for user: deggie
deggie
User level: Level 10
167,327 points

Posted on Sep 26, 2021 6:43 AM

If Unlock with Apple Watch isn't working on your iPhone 13 - Apple Support


The other update was a fix for a problem with Apple Music.

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‘Unlock with Apple Watch’ not working with iPhone 13

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