The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Hello. I recently bought the new iPhone 13 pro max and upon connecting it to my 2019 Honda Civic, CarPlay seemed to be working. My maps worked perfectly, Siri would direct me, everything worked. But when I try to play music from my Apple Music app, CarPlay shuts off and my car says Unsupported. Why does this happen and how can I get CarPlay/Apple Music to work?
iPhone 12 Pro Max
Hi,
Try EQ on /Off. I reprogrammed Siri and plugged iPhone 13 PM and Spotify worked after it asked me to confirm the Headunit was being set up for Carplay.
I searched forums for the past 2 days and the other option was to reset network settings without erasing the iPhone. That helped a few people.
good Luck
Lee
Apple Car Play
