I have an issue with sony liv app. First of all that is not working for me. After that i tried to cancel that subscription.but it is not working. This app is connected through my apple id. How can i solve it?

Why the payment for the sony liv app through my apple id?

Posted on Sep 25, 2021 11:01 PM

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Question marked as Top-ranking reply

Posted on Sep 27, 2021 6:21 AM

Hello sumayya66,



Thanks for choosing the Apple Support Communities. If we understand correctly, one of your apps isn't working, and you're unable to cancel the subscription. We can understand why you'd reach out for a solution.


First, if your app isn't working, let's try these steps.


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won't open


If that doesn't help, or you's prefer to cancel the subscription, please follow these steps.


How to cancel a subscription from Apple


Cheers!



1 reply
Question marked as Top-ranking reply

Sep 27, 2021 6:21 AM in response to sumayya66

Hello sumayya66,



Thanks for choosing the Apple Support Communities. If we understand correctly, one of your apps isn't working, and you're unable to cancel the subscription. We can understand why you'd reach out for a solution.


First, if your app isn't working, let's try these steps.


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won't open


If that doesn't help, or you's prefer to cancel the subscription, please follow these steps.


How to cancel a subscription from Apple


Cheers!



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I have an issue with sony liv app. First of all that is not working for me. After that i tried to cancel that subscription.but it is not working. This app is connected through my apple id. How can i solve it?

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