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Subscriptions

I do not see subscriptions in my app settings on iphone 6

iPhone 6, iOS 12

Posted on Sep 26, 2021 1:30 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 26, 2021 1:31 AM

If you don't see the subscription that you're looking for

If you tried to see or cancel a subscription and you can't find the subscription that you're looking for, check the following things. Or contact Apple Support.


Is the subscription billed through another company?

On your bank statement, find the charge for the subscription. If it does not say iTunes, Apple, or something similar, the subscription might not be billed through Apple.

Get help with subscriptions that aren't billed through Apple.


Did a family member sign up for the subscription?

A Family Sharing organizer can’t manage subscriptions for other family members. Ask your family members to change or cancel their subscriptions from their own devices or when they're signed in with their own Apple ID. You can also use Ask to Buy to control what kids buy.

Turn on Ask to Buy.

Did you subscribe with a different Apple ID?

To see subscriptions for a different Apple ID, sign in with that Apple ID, then follow the steps in this article.

Forgot your Apple ID?


Do you need to manage iCloud storage or AppleCare plans?

Downgrade your iCloud storage plan.

Manage an AppleCare+ plan or AppleCare Protection Plan.

1 reply
Question marked as Top-ranking reply

Sep 26, 2021 1:31 AM in response to Inzwanga

If you don't see the subscription that you're looking for

If you tried to see or cancel a subscription and you can't find the subscription that you're looking for, check the following things. Or contact Apple Support.


Is the subscription billed through another company?

On your bank statement, find the charge for the subscription. If it does not say iTunes, Apple, or something similar, the subscription might not be billed through Apple.

Get help with subscriptions that aren't billed through Apple.


Did a family member sign up for the subscription?

A Family Sharing organizer can’t manage subscriptions for other family members. Ask your family members to change or cancel their subscriptions from their own devices or when they're signed in with their own Apple ID. You can also use Ask to Buy to control what kids buy.

Turn on Ask to Buy.

Did you subscribe with a different Apple ID?

To see subscriptions for a different Apple ID, sign in with that Apple ID, then follow the steps in this article.

Forgot your Apple ID?


Do you need to manage iCloud storage or AppleCare plans?

Downgrade your iCloud storage plan.

Manage an AppleCare+ plan or AppleCare Protection Plan.

Subscriptions

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