iOS 15: Face ID not working for App Store purchases

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Level 1

8 points

iOS 15: Face ID not working for App Store purchases

Hi!

I recently upgraded to iOS 15 and cannot use Face ID to authorize App Store purchases since then. This happened on my then-current iPhone 12 Pro Max, as well as on my new iPhone 13 Pro Max and my 2018 iPad Pro 11".

I already did various Voodoo dances with disabling Face ID for App Store, restarting devices, enabling it, but no luck. It did work throughout the iOS 15 betas I used on my iPad and stopped to work there after I exited the beta channel and installed the release version. I did not use betas on my iPhone, there it stopped working after the update to iOS 15.

Face ID does still work for unlocking those devices or other activities (like logging in here, unlocking 1Password vaults etc.).

Any ideas? I don't think its a hardware problem...

Best regards,

Wolfram.

iPhone 13 Pro Max, iOS 15

Posted on Sep 26, 2021 3:42 AM

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Answer 1

Sep 28, 2021 12:06 PM in response to plakat

Hello, me too. Started today about an hour ago after I signed out/in when iPhone 12 Pro Max got sluggish. Tried to reinstall some apps I previously deleted but was blocked by manual password request. Deleted and reinstalled new Face ID but I’m still blocked by a manual password needed to reinstall all of them. Checked for app updates, none. Checked for iOS update, none. Checked and assured Face ID is configured for app downloads, it is. I do not like being forced to manually enter my Apple ID password for every little thing. It reeks of a bug that may be stealing passwords.

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Answer 2

KillianG

Level 1

8 points

Sep 27, 2021 3:46 AM in response to plakat

I am also experiencing this when I upgraded to my iPhone 11 Pro last week

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iOS 15: Face ID not working for App Store purchases

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