iTunes doesn't recognize my Apple ID

Question

Level 1

12 points

Trying to purchase an App in the App store for the first time: iTunes doesn't recognize my Apple ID.

It asks to type my password in order to review my information, but then it reopens over and over the same window asking for my Apple ID password.

Thanks.

Posted on Sep 26, 2021 5:11 AM

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Answer 1

Level 10

685,221 points

Log into your account in the App Store/iTunes and you should be able to change/verify it there.

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Answer 2

Level 1

12 points

Thank you very much Eric for your kind and precious help.

All the best.

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Answer 3

Level 10

685,221 points

You are welcome.

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