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Leila73leila Author

Level 1

4 points

Charging

My iPhone 8 shuts off randomly and doesn’t charge. It says 0% remaining when ever I plug it in.

Posted on Sep 26, 2021 8:58 AM

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Level 9

63,367 points

Posted on Sep 26, 2021 9:09 AM

Hello ~ Take a look here and if none of the steps help you may need to take it in for a checked:

If your iPhone or iPod touch won't charge - Apple Support

Genius Bar Reservation and Apple Support Options

~Katana-San~

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Best reply

Level 9

63,367 points

Sep 26, 2021 9:09 AM in response to Leila73leila

Hello ~ Take a look here and if none of the steps help you may need to take it in for a checked:

If your iPhone or iPod touch won't charge - Apple Support

Genius Bar Reservation and Apple Support Options

~Katana-San~

Reply

Sep 26, 2021 9:11 AM in response to Leila73leila

Time to get a new battery in your phone.

See this --> iPhone Battery Replacement - Official Apple Support

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Charging

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