Livestream videos not playing after upgrading to iOS15

Thank you for the reply JB12inMI!

Does this occur with all websites? Previously we mentioned trying a different Wi-Fi network. Have you tried different Wi-Fi networks? If not, we do recommend giving that a try to help isolate this issue.

Also, we just recently release iPadOS 15.0.1. If you haven't already, please update your device:

Update your iPhone, iPad, or iPod touch

Keep us posted!

Hey there JB12inMI,

Thanks for reaching out to Apple Support Communities. We understand that you're having some issues viewing live streams videos. We're happy to provide some assistance.

Does this occur when using a specific app? Make sure the app is updated:

How to manually update apps on your Apple device

If a specific app is not working, look here:

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

If the issue continues, try a different internet connection to help isolate the issue.

We hope this helps.

Have a great day!

Thank you for the reply JB12inMI!

Please let us know the following details:

1. What app are you using exactly?
2. Does this issue occur with all apps or specific apps?
3. What exactly happens when you try to view live videos?
4. Are you getting any error messages? If so, what do those error messages say?

The answers to these questions will help us determine how to proceed. If this is only occurring with a specific third-party app, you may want to contact the app developer:

How to contact an app developer

Cheers!

After ANY iOS/iPadOS upgrade/update, you should ALWAYS perform a simple hard reset of your Apple mobile device.

For older iPad models with a Home button, do a simple hard reset of your iPad by holding down both the Home and sleep/wake/power button simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.

OR

For much newer, larger screen iPad models, without a Home button, try the new simple hard reset procedure for the new 2018/2020/2021 iPad Pros and the 2020 iPad Air 4 models.

1. Press and release the volume up button.

2. Then immediately press and release the volume down button.

3. Then, press and hold the single sleep/wake/power button You will see the Slide to Power off button, but keep on holding down the power button until you see the Apple logo, then let it go.

Once you have performed all the steps, wait for a few seconds and your 2018 iPad Pro will boot up completely to the iPad Pro’s Lock screen.

Best of Luck to You!