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Why does my Apple TV ask me for my Apple ID password while I am watching a paid for stream

Why does my Apple TV keep asking me for my Apple ID password.

Posted on Sep 26, 2021 9:51 PM

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Question marked as Top-ranking reply

Posted on Sep 27, 2021 10:33 AM

What is your model Apple TV? Identify your Apple TV model - Apple Support


Possibly you are using an app that was downloaded using a different account than the currently active account. When an app update is available, then it wants to connect to the App Store, but then finds an Apple ID account conflict.


To resolve that, switch to the same account as was used to get the app initially. Or delete and reinstall the app using the new/​regular Apple ID account.

2 replies
Question marked as Top-ranking reply

Sep 27, 2021 10:33 AM in response to REC219

What is your model Apple TV? Identify your Apple TV model - Apple Support


Possibly you are using an app that was downloaded using a different account than the currently active account. When an app update is available, then it wants to connect to the App Store, but then finds an Apple ID account conflict.


To resolve that, switch to the same account as was used to get the app initially. Or delete and reinstall the app using the new/​regular Apple ID account.

Why does my Apple TV ask me for my Apple ID password while I am watching a paid for stream

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