Custom Email domains

Question

Custom Email domains

Wanting to move my email to Apple. I followed instructions until I get to this:

First Question:

What does it mean when it says the email is in use with another Apple ID? Is this because it's a rescue or alternate address for an Apple ID? I do have multiple Apple ID's and this is possibly a rescue address for one of them. I assume it's not because it's in use as a custom email address with someone else's Apple ID.

Second Question:

I assume I can add more addresses (one's that don't currently exist after I update the records for the domain registration.

Third Question:

Since these email addresses are rescue or alternate addresses for the apple ID's they are going to be used through, how does that work if you need to rescue your ID?

iMac 24″, macOS 11.6

Posted on Sep 27, 2021 6:12 AM

Reply

Answer 1

Sep 28, 2021 7:53 AM in response to Winston Churchill

Hello Winston,

It sounds like you have a few questions regarding your Apple ID and email. We understand how important this is to you and we are here to help.

First, you mentioned having multiple Apple ID accounts. This is not recommended since it can cause multiple issues. One Apple ID is all that is needed per person.

It will not allow you to use an email address that is already associated with an Apple ID. More information about this can be found here: About your Apple ID email addresses

This article can also provide a few more details about rescue email addresses.

Hopefully this helps.

Cheers!

Reply

Answer 2

etresoft

Level 9

56,656 points

Sep 29, 2021 8:22 AM in response to barberlives123

barberlives123 wrote:

First, you mentioned having multiple Apple ID accounts. This is not recommended since it can cause multiple issues. One Apple ID is all that is needed per person.

This is a question about custom e-mail domains. We're not talking about a "person" any more. In most cases, we are talking about an "entity" such as a business that a "person" wants to keep distinct and separate from their personal Apple ID. Apple has traditionally recommended that people create dedicated Apple IDs for these kinds of professional activities.

It will not allow you to use an email address that is already associated with an Apple ID. More information about this can be found here: About your Apple ID email addresses

This nebulous association between email addresses and Apple IDs is one of the primary reasons that people create multiple Apple IDs.

Reply

Answer 3

Sep 29, 2021 4:20 AM in response to barberlives123

Thanks for responding.

I'm aware it's not recommended that an Apple ID be shared between two people, but I wasn't aware it's not recommended that one person have more than one Apple ID. Can you point me to this advice, perhaps?

I'm not sure of this point because Apple has built the Internet Accounts preference settings around using more than one Apple ID, and I don't understand why they would do this while recommending that you don't use it.

The example above refers to a primary account and states that non-primary accounts (I've always referred to them as secondary accounts) have limited functions.

The article you linked to states that you should check that an address isn't being used as another Apple ID before trying it as an additional (reachable) address. However, it doesn't say this for a rescue or notification address. Indeed my primary Apple ID is used for the notification address for a number of my Apple IDs.

Of note, though, the article doesn't mention custom email domains at all. However, I have now checked all my multiple Apple IDs, and none of them is using the address that the image I posted states is already being used with an Apple ID. Additionally, the address which is stated to be verified is a notification address for multiple Apple IDs.

It doesn't make sense to me that the address stated to be in use with another Apple ID is used with another Apple ID. I don't suppose anyone at Apple could give me some indication with which Apple ID it is supposed to be in use.

Reply

Answer 4

etresoft

Level 9

56,656 points

Sep 29, 2021 8:44 AM in response to Omar_A1

Omar_A1 wrote:

Since you can create aliases, there would be no reason to have multiple Apple ID accounts. You should be able to complete all tasks within one account.

If Apple wants to move into these kinds of professional services, Apple needs to be prepared for the reality of professional life. We aren't consumers. We have special needs. We also aren't large corporations who have IT departments to handle everything for us.

Years ago, I had one Apple ID. It was my name, no e-mail address at all. This is the Apple ID I am using to log in here.

Then I moved to Canada. In case you haven't done it, immigration, even between places like Canada and the US, is a nightmare. It normal to spend several years with feet in both countries due to uncertainty and the always possible chance of returning. Apple was requiring e-mail addresses for Apple IDs at this point and I didn't want to give up my OG Apple ID or change it to Canada. This was the creation of Apple ID # 2 for Canada. This happened at around the same time as the birth of the App Stores so most of my App Store purchases are under this Apple ID.

I once had a book in the iBook store and the recommendation was a dedicated Apple ID for this. Apple ID # 3 for Canada.

I finally bite the bullet and go legit with a real (Canadian) corporation and create a new developer account for it. Apple ID # 4 for Canada.

Apple has been complaining for years about my old Apple ID and some services no longer work. Plus, Apple is also nebulous about phone numbers and nobody every verifies them. I regularly get e-mails from various services that are incorrectly or fraudulently associated with my phone number. I want to upgrade the security on this old Apple ID and I finally cut the US cord and make it Canadian. This ID is Level 8 with all kinds of fancy Lounge access and free perks. (Granted, I don't rate the Level 10 perks, but I get some things). So I don't want to give this Apple ID up.

Reply

Answer 5

jrbrand

Level 1

8 points

Oct 3, 2021 9:05 AM in response to barberlives123

I would love nothing better than to have one AppleID, but you won't let us merge them.

I have an AppleID for the App Store/iTunes store that has existed literally as long as the Store has:

This AppleID is an email on a domain I have owned since before that time.

Later, in early 2006, I purchased (!) a Mac.com, which has slowly evolved into the iCloud account I use today for mail/calendars/contacts/etc. and that I am posting this comment from.

I currently pay a nominal fee to my registrar to simply forward my legacy Store emails to my mac.com address...I would love nothing better than to use this new service Apple provides to do the same for force, but once again I fall victim to being an early adopter.

Reply

Answer 6

Omar_A1

Community Specialist

Sep 29, 2021 6:09 AM in response to Winston Churchill

WInston.

Thank you for those details. We were able to find this

Use the same Apple ID and password every time you're asked to sign in to an Apple device or service.

Under this article: Manage and use your Apple ID

Since you can create aliases, there would be no reason to have multiple Apple ID accounts. You should be able to complete all tasks within one account.

More information about setting up a custom email domain can also be found here: Set up a custom email domain for iCloud Mail on all your devices

If you are still having issues or would like more information about the email address you are attempting to use, we would recommend reaching out to Apple directly. You an contact them by going to Get Support

They should be able to take a closer look and check on available options.

Take Care!

Reply

Answer 7

Sep 29, 2021 7:07 AM in response to Omar_A1

Omar_A1 wrote:

WInston.

Thank you for those details. We were able to find this

Use the same Apple ID and password every time you're asked to sign in to an Apple device or service.

Under this article: Manage and use your Apple ID

Since you can create aliases, there would be no reason to have multiple Apple ID accounts. You should be able to complete all tasks within one account.

That article appears to refer to signing into a primary account. To me it's purpose is to recommend using the same Apple ID for the primary iCloud account, FaceTime, Messages, iTunes etc, not to recommend that you shouldn't also have a secondary iCloud account.

The ability to use different IDs for iCloud, iTunes etc is a consequence of the way these services were developed over a long period of time. Without a significant redesign, Apple would struggle to remove the ability of a user to sign into these services with different IDs, so they are left with only being able to recommend you don't.

On the other hand, the ability to sign into a secondary iCloud account seems intentional, if not, what is the purpose of the iCloud option in the internet accounts preference, I assume it would be easy enough to remove this option if it wasn't intentional.

Since you can create aliases, there would be no reason to have multiple Apple ID accounts. You should be able to complete all tasks within one account.

There would be a reason if you wanted more than three additional addresses. However, there are many more reasons than this basic limitation of just having one Apple ID.

There is also the fact that all aliases go to the same inbox. OK, you can create rules on your mac to sort them to different folders, but I'm not sure that's possible on an iOS device. You'd also get all mail to all aliases going to all devices; I want this on my Mac, but only want mail for 2 aliases to go to my phone and only mail to the main address on my iPad.

Also, I don't just want to share mail between devices, I want to share calendars, contacts etc from more than one account. I want to be able to see my work contacts and work calendar on home Mac, I don't want to see them on my phone or iPad. I understand you can share calendars, but what if I want to create a new calendar under the account.

Unfortunately, there are many scenarios where more than one Apple ID is necessary.

More information about setting up a custom email domain can also be found here: Set up a custom email domain for iCloud Mail on all your devices

You may want to look closely at the information in that link. There is nothing whatsoever in that user guide about custom email domains. If you type the phrase into the search box, you'll get a list of articles that appear they might be useful, but they all bring you back to the front cover of the user guide again.

If you are still having issues or would like more information about the email address you are attempting to use, we would recommend reaching out to Apple directly. You an contact them by going to Get Support

They should be able to take a closer look and check on available options.

Yes, I may look at doing this.

Reply

Custom Email domains

Similar questions