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my mac has a circle with a line through it and will not start.

my mac has a circle with a line through it and will not start. I need to know how to get my Mac to start up


Posted on Sep 27, 2021 8:01 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2021 8:11 AM

Follow all of the steps at > https://support.apple.com/en-us/HT210901

2 replies

Oct 8, 2021 12:43 PM in response to den.thed

My MacBook Pro Mid 2012 upgraded with 1tb ssd and 16 gig was working fine with OS Mojave. It suddenly shutdown during a video call and now the screen on powering up has a circle with a line through it.


Disk Utility verifies the startup and main partition fine. When I then do the reinstall OS step I am only given the choice to reinstall Snow Leapord. Why can't I reinstall Mojave? Also will reinstalling the OS delete all of my data ?


I would be very grateful for any suggestions.

my mac has a circle with a line through it and will not start.

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