iPhone 13 Swipe Up Screen Not Working Properly

Hi - I've had the iPhone 13 for a few days now. It's running iOS 15. I've noticed that to open the home screen, I'm not always able to swipe up. Sometimes it sits on the Lock Screen, showing as unlocked, but I can't get into the apps. I have to lock the phone again, then wake the screen to unlock again in order to get to the home screen. Is this an iOS 15 issue? Or an iPhone 13 issue?

iPhone 13, iOS 15

Posted on Sep 27, 2021 7:09 PM

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Question marked as Top-ranking reply

Posted on Mar 6, 2022 2:00 PM

I just found a solution!

I had the issue of no slide up from within apps on iphone 13. Read forums and most said update and restart. I did that, still no fix.

Dove into settings a bit and found the solution!

Go into Settings, Accessibility, Motion, turn off Reduce Motion.

And that’s it!

Hope this helps some other frustrated person.

37 replies
Question marked as Top-ranking reply

Mar 6, 2022 2:00 PM in response to skahle89

I just found a solution!

I had the issue of no slide up from within apps on iphone 13. Read forums and most said update and restart. I did that, still no fix.

Dove into settings a bit and found the solution!

Go into Settings, Accessibility, Motion, turn off Reduce Motion.

And that’s it!

Hope this helps some other frustrated person.

Mar 31, 2022 7:22 PM in response to DavidMorgan68

I actually found a fix. It’s a “button” you can put on your phone which will take you to the pages you had up before you lost your swipe. I have added a few screen shots of what it looks like when you touch it.

go to settings

accessibility

touch

assistive touch

turn it in

This will put a virtual home button that sits on your screens

Its not perfect, but it’s SO much. Enter than without anything.

I hope it helps !!

Sep 28, 2021 6:01 PM in response to skahle89

Good afternoon skahle89,


Welcome to the Apple Support Communities!


Congratulations on the purchase of your iPhone 13!


It sounds like you are having issues accessing the Home screen, and we'd like to help.


Can we ask a few questions about your specific experience?


If your iPhone 13 was delivered with iOS 15 on it, it still may be helpful to check for software updates on the device. Also, try quitting your open apps and restarting the iPhone.


The resources below will provide some guidance:


Update your iPhone, iPad, or iPod touch

Close an app on your iPhone or iPod touch

Restart your iPhone

If the screen isn’t working on your iPhone or iPad


If the issue persists, please reply to this thread and we'll do our best to help you!


Take care.

Oct 21, 2021 3:54 PM in response to skahle89

I have this same issue with the swipe up to unlock a new iPhone 13 Pro running iOS 15.0.2. Although it is intermittent the issue is really pronounced when Voiceover is on. It's almost impossible to unlock the screen by touching the lower bezel & swiping up. I also have an iPhone 13 mini running iOS 15.0.2 and with VoiceOver on I have the same issue. The 13 pro has been reset and restored from iCloud but still has the issue. Using FaceID and Siri to get around the swipe issue.

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iPhone 13 Swipe Up Screen Not Working Properly

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