Why can’t I enable safari suggestions? It’s always grey and won’t let me move the switch over. It’s been like this for me for probably at least a year, maybe longer. I can’t figure out why it’s like this or how to fix it.
Hello Listenlady,
Thanks for those details. Next, let's go to Settings > Siri & Search, and make sure Suggestions while Searching is turned on. Also, make sure in Settings > Siri & Search > Safari all options on that screen are enabled. More info can be found here: Change Siri settings on iPhone
If that doesn't help, let's make sure restrictions are turned off in Settings > Screen Time and check for any content or privacy restrictions that could be preventing you from changing your Safari Suggestions in Settings. More info on the feature can be found here: Use parental controls on your child's iPhone, iPad, and iPod touch
Best regards.
Hello Listenlady,
Thanks for those details. Next, let's go to Settings > Siri & Search, and make sure Suggestions while Searching is turned on. Also, make sure in Settings > Siri & Search > Safari all options on that screen are enabled. More info can be found here: Change Siri settings on iPhone
If that doesn't help, let's make sure restrictions are turned off in Settings > Screen Time and check for any content or privacy restrictions that could be preventing you from changing your Safari Suggestions in Settings. More info on the feature can be found here: Use parental controls on your child's iPhone, iPad, and iPod touch
Best regards.
Hello Listenlady,
We understand you are having an issue with turning on Safari suggestions and we're happy to help. Does the issue occur after restarting the device using the steps here: Restart your iPhone ?
Also, does the issue occur when you are connected to Wi-Fi ?
Best regards
The issue persists weather I restart my phone or connect to WiFi.
Safari suggestions in settings
