Hi,
My iphone 12 Pro Max using IOS 14.7.1 and it losing all video data before July 26,2021.
I have been trying many way to find them (sign out on the phone, sign in by the computer.... but still can not find any videos. So help me to take them back for my phone because so many important videos "family, traveling, work,....",pls.
Thank you for your supporting.
Hi TranNgocBich,
Thank you for reaching out to Apple Support Communities.
From your post, it looks like you would help with missing videos. We want to help! This article has the steps to take If you're missing photos or videos in the Photos app - Apple Support
Please note, that when you delete your photos and video located in the recently deleted folder, they are gone. You will not be able to recover them.
Reach back out with any questions.
Best Wishes!
losing all video data
