Phone constantly rebooting

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Level 1

4 points

Phone constantly rebooting

Hi,

So, it's been a while that my iPhone has been rebooting itself out of nowhere and with no reason.

The software is up to date, battery life isn't the best but I don't think this would explain the rarity of my issue.

Here's where it gets tricky, I'm able to override or prevent the phone from rebooting 100x a day, by keeping the media player (Spotify in this case) playing, meaning I have to keep my phone on mute the entire time.

I guess I found a temporary solution to this issue, hope you can help out.

Thanks

iPhone X, iOS 14

Posted on Sep 28, 2021 1:55 AM

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Answer 1

ProustGiulio

Level 10

209,826 points

Sep 28, 2021 1:59 AM in response to Sallami20

It might be a hardware (digitizer or other internal component?) problem, but we, just users like you cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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Phone constantly rebooting

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