You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Black box on right of phone screen

This morning I had a black box appear on the right side of my phone screen.


it has, ‘ 7:14 a. ‘. In the box. It’s covering some of my apps icons.


any solutions ??? To get rid of it??

iPhone 8 Plus

Posted on Sep 28, 2021 6:15 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2021 7:21 AM

Hello CHKelly.


Thanks for reaching out to Apple Support Communities. We understand that there is an unfamiliar box displayed on your iPhone screen. We will be glad to assist.


Let's quit all apps and restart your iPhone to see if that helps.


Close an app on your iPhone or iPod touch


Restart your iPhone


Cheers.


3 replies
Question marked as Top-ranking reply

Sep 29, 2021 7:21 AM in response to CHKelly

Hello CHKelly.


Thanks for reaching out to Apple Support Communities. We understand that there is an unfamiliar box displayed on your iPhone screen. We will be glad to assist.


Let's quit all apps and restart your iPhone to see if that helps.


Close an app on your iPhone or iPod touch


Restart your iPhone


Cheers.


Black box on right of phone screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.