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My Face ID a problem

My Face ID has a problem. How can I solve it?

iPhone X, iOS 15

Posted on Sep 28, 2021 6:58 AM

Top-ranking reply

Level 4

3,422 points

Posted on Sep 28, 2021 7:00 AM

Hello. Your issue sounds similar to what is detailed in the article here. As you have already updated your iPhone to iOS 15, your next step will be to take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone.

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