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esner32 Author

Level 1

8 points

MacBook Pro keep turning off randomly

Hi,

I have a 2017 MBP and it has a battery cycle count of 713 with the condition: Recommended Service.

But since the battery cycle count hit 700, the computer has started showing worrying signs.

and now the battery can be 80% or 70% charged and it turns off unexpectedly, when i try to restart it it shows dead battery and when i plug it in i see the battery at the same percentage. I really do not know what to do. I've tried a lot of things like resetting SMC and stuff ... but the same keeps happening.

I don't think it's a battery issue as it hasn't hit 1000 cycles yet.

MacBook Pro 13″, macOS 11.6

Posted on Sep 28, 2021 7:47 AM

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

188,154 points

Posted on Sep 28, 2021 7:50 AM

esner32 wrote:

Hi,

I have a 2017 MBP and it has a battery cycle count of 713 with the condition: Recommended Service.

But since the battery cycle count hit 700, the computer has started showing worrying signs.

and now the battery can be 80% or 70% charged and it turns off unexpectedly, when i try to restart it it shows dead battery and when i plug it in i see the battery at the same percentage. I really do not know what to do. I've tried a lot of things like resetting SMC and stuff ... but the same keeps happening.

I don't think it's a battery issue as it hasn't hit 1000 cycles yet.

Batteries can fail at anytime.

I would service the battery and compare your results...

Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service

Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095

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MacBook Pro keep turning off randomly

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