when i tried downloading the ios 14.8 update I get an error message saying the download failed but it doesn't say why or what to do..

why do I get an error message and download failed when I try to download a software update on my iphone?


Posted on Sep 28, 2021 9:31 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 28, 2021 9:33 AM

To update all of these requirements must be met:

  • You must be connected to a Wi-Fi network (and not a personal hotspot) unless it is an iPhone 12 series with an active 5G network connection
  • The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
  • The phone must not be in Low Power Mode
  • The phone must not be connected through VPN
  • The phone cannot be in Airplane mode
  • You need at least 4GB storage free


1 reply
Question marked as Top-ranking reply

Sep 28, 2021 9:33 AM in response to design_diva_2021

To update all of these requirements must be met:

  • You must be connected to a Wi-Fi network (and not a personal hotspot) unless it is an iPhone 12 series with an active 5G network connection
  • The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
  • The phone must not be in Low Power Mode
  • The phone must not be connected through VPN
  • The phone cannot be in Airplane mode
  • You need at least 4GB storage free


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

when i tried downloading the ios 14.8 update I get an error message saying the download failed but it doesn't say why or what to do..

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.