Focus / Do Not Disturb - When I Leave this Location

I have used the Do Not Disturb - Until I Leave this Location for years with no issues. However, since receiving my iPhone 13 Pro Max with iOS 15, I have noticed that it no longer works correctly. When I use that setting on the new iPhone, it puts it into Do Not Disturb; however, it does not come out of that mode once you change locations requiring you to remove it manually. Very frustrating! I have verified all of the settings are correct and have power cycled the phone a few times with no resolution. Any assistance will be greatly appreciated.

Posted on Sep 28, 2021 12:46 PM

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Posted on Feb 22, 2022 8:33 AM

I was able to fix the DND (while at this location) on my iPhoneSE and IPhone 8.

I went to Settings, Privacy, Location Services, Share My Location, and changed My Location to THIS DEVICE. if you see anything except This Device, change it and this should resolve your issue

Otherwise my iPhone was using my Tablet or other phone on my account as the (My Location).

As soon as you leave the area a banner will appear telling you that DND has been turned off.

As information I do not use the passcode 2 factor authentication, which allows you to switch the share Focus with other devices.

My share is greyed out and is turned off, yet it still shares the DND settings.

Hope this works for everyone else. Good luck!

41 replies
Question marked as Top-ranking reply

Feb 22, 2022 8:33 AM in response to Raymac53

I was able to fix the DND (while at this location) on my iPhoneSE and IPhone 8.

I went to Settings, Privacy, Location Services, Share My Location, and changed My Location to THIS DEVICE. if you see anything except This Device, change it and this should resolve your issue

Otherwise my iPhone was using my Tablet or other phone on my account as the (My Location).

As soon as you leave the area a banner will appear telling you that DND has been turned off.

As information I do not use the passcode 2 factor authentication, which allows you to switch the share Focus with other devices.

My share is greyed out and is turned off, yet it still shares the DND settings.

Hope this works for everyone else. Good luck!

Sep 29, 2021 2:03 PM in response to RWehmeyer

RWehmeyer,


Thanks for clarifying that for us. Let's continue working together to sort this out. Do you have Location Services turned on in Settings > Privacy > Location Services? This link provides details:


Turn Location Services and GPS on or off on your iPhone, iPad, or iPod touch


If that doesn't seem to help, please provide some more information about the issue. For example, is this feature not working every time you try to use it? Is the issue that Do Not Disturb remains enabled after leaving a location, although you've selected the correct option?


Thanks!


Sep 29, 2021 10:39 AM in response to RWehmeyer

Hello there RWehmeyer,


Thanks for joining us in Apple Support Communities! It sounds like your location-based Focus automations aren't working as expected on your new iPhone running iOS 15. We're glad you're here, and we'd like to learn more to see how we can help.


To begin, did you set up a location-based automation and turn on Smart Activation in Focus? Have a look at the 'Schedule a Focus to turn on automatically' section here to learn more:


Turn a Focus on or off on iPhone


Next, make sure you followed the steps in the 'Add a schedule or automation' section here to set up this specific Focus:


Use Focus on your iPhone, iPad, or iPod touch


Let us know how it goes.


Cheers.

Jan 18, 2022 11:17 AM in response to RWehmeyer

Just as information it is not your phone. I have an iPhone8 , iPhone SE and 7th generation tablet. Everything worked fine until FOCUS was installed. Now all three devices do exactly as everyone is describing with the feature Do Not Disturb “While At This Location”. Focus just keep changing to your current location as you travel. Hope they can resolve this issue quickly! They definitely have a software issue. Keep our fingers crossed.

Sep 30, 2021 4:36 AM in response to slgarm

I called tech support yesterday and was told that it is not a known issue. They had me upload diagnostic logs, and I will hopefully hear something back today. My iPhone 13 Pro Max has the exact problem your iPad Pro is having. Interestingly, my daughter's iPhone 12 with iOS 15 does not have the issue. My phone shows my locations correctly in Maps, etc., so I don't think it is a hardware (GPS, location, etc.) issue.

Jan 4, 2022 10:29 AM in response to Sparks0829

@Sparks0829 - I believe the issue is you set DND location.... if you look at the the DND location after driving, say 40miles from the original location, you get your current location instead.


So maybe the bug is that DND location changes to your current location, so DND thinks you never left? In other words, you set DND to within 1 mile from "X"... but X keeps changing as you move.



Sep 29, 2021 5:27 PM in response to Sparks0829

I have this same issue on my iPad Pro. It worked perfectly until IOS 15. I tap Focus --> Do Not Disturb --> Until I Leave this Location. Under that, it recognized my location as "work." A checkmark appeared when I clicked it. Then when I got home, I noticed it correctly listed my location as "home," but it was still check marked and the moon symbol was still present indicating Do Not Disturb was still on. It did not turn off when I left the first location. This never happened in IOS 14 and earlier. It started after updating to IOS 15. Location services are turned on.

Nov 8, 2021 11:11 AM in response to RWehmeyer

I have two iPhone 12s. And two iPad Air 3. One one pair (iPhone & iPad) the Share Focus is turned off. All are running 15.1. None have any Focus setting, nor were any ever used or setup. Location Services are on for all devices.

Both phones had DND Until Leave Location on at home and showed home as the location. Accessed through Control drop down. iPads stayed home. After driving 10 miles away both phones showed DND still on and location was different (local address shown).

Used a second time and noticed that DND was still on 12 hours later at a different location.

Let us know when you fix it, great option otherwise.

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Focus / Do Not Disturb - When I Leave this Location

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