Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Scam or what?

Dear Sir\ Mam, I received an email today from "service update"s saying they need confirmation on something I never ordered. An upgrade to 20 TB of iCloud storage for over $ 1,300.00! Is this a scam? It was sent to an old apple ID account email address. I did not order or request this and don't want it. Any clarification would be appreciated. Thanks.

Posted on Sep 28, 2021 4:19 PM

Reply
Question marked as Best reply

Posted on Sep 28, 2021 4:20 PM

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

1 reply
Question marked as Best reply

Sep 28, 2021 4:20 PM in response to BBLRB_-

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

Scam or what?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.